Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
friendly staff
great location
pricey
problems
8.2/10
Great
Rooms
8.3
Location
8.6
Service
8.5
Dining
7.5
Guest reviews
8.2/10
based on 9 reviews
8.8
8.8/10 based on 3535 reviews
William
United Kingdom,
May
2024
8.8/10
My stay at the hotel was fantastic! The room was enormous with a queen-sized bed and great facilities, making it a very comfortable, clean, and modern space. Peter, the silver-haired hotel manager, was super helpful and made us feel very welcomed. However, if you want a room with a view, make sure to order a room with an iconic view.
Rooms
9.0
The room was very comfortable, clean, and modern.
Service
9.0
The service was superb, especially Ryan on reception who went above and beyond to help us. Everyone was very helpful, polite, and friendly.
Location
9.0
The location was perfect, being right beside the station and within walking distance of everything. It was great to be in the heart of everything.
Dining
8.0
The dining experience was fab with plenty of choice. The restaurant was superb, and although it was a bit pricey, it was worth every penny.
Facilities
9.0
The facilities were great, offering room service, dry cleaning, laundry, welcome drink, and tours/ticket assistance.
friendly staff
pricey
Evan
United Kingdom,
March
2024
7.8/10
I found the hotel to be more of a four-star than a five-star, and the price seemed a bit high for what was offered. The room I received was not exactly as booked, but it was spacious, spotlessly clean, and the bed was incredibly comfortable.
Rooms
8.0
The room I had didn't match my booking, but it was big, impeccably clean, and the bed was so cozy I struggled to get up each morning.
Service
7.0
The service, from the reception team to check-out, was efficient and friendly. However, they charged my debit card against my instructions without proof of the charges, which was a bit concerning.
Location
9.0
The hotel's location just in front of Amsterdam Central Train Station is incredibly convenient for exploring the city. You're within walking distance of all the major attractions, making it a great starting point for any adventure.
Dining
7.0
The dining experience was a mix of buffet and waiter service. The breakfast was delicious, with a great made-to-order omelette, but the 'view' rooms didn't offer any notable views. The selection could be more extensive, especially considering the prices.
Facilities
The facilities were decent, but nothing extraordinary. It lacked some of the lavish amenities expected from a top-tier hotel. The price seemed to be on the higher side for what was provided.
Pete
United States,
March
2024
7.8/10
The hotel offers lovely and spacious rooms with easy access to facilities and a great location, though surrounded by construction work during my stay. The service was exceptional, despite some noise disturbances approved by hotel management. The dining options were satisfactory, with a particularly delightful continental breakfast. The facilities were well-maintained and provided a cool hangout spot. Overall, a modern and convenient hotel.
Rooms
8.0
The rooms were lovely, clean, and spacious, with easy access to facilities and a great location.
Service
9.0
The service was super friendly and helpful, albeit with some noise disturbances approved by hotel management.
Location
7.0
The hotel's location is good, though surrounded by a lot of construction work during my stay.
Dining
7.0
The dining experience was satisfactory, with a particularly delightful continental breakfast.
Facilities
8.0
The facilities were cool and well-maintained.
Paul
United Kingdom,
November
2023
7.8/10
The hotel offers well-appointed rooms that are spacious and as clean as they come, equipped with a bathroom big enough for an entire family. The staff working in close proximity to the rooms add some nice little extras to the excellent room appointments.
Rooms
9.0
The rooms were very nice, excellently appointed with some nice little extras.
Service
8.0
The service, from front desk representatives to housekeeping, was great. Special thanks to Milica for going above and beyond.
Location
7.0
The hotel is within walking distance of all of central Amsterdam but the chaotic neighborhood may not suit everyone's taste.
Dining
7.0
The dining, especially for Turk and Indonesian dishes, may not match everyone's taste preferences.
Facilities
8.0
The shared gym and pool area are well-maintained and enjoyable for guests.
Frederick
United States,
October
2023
8.2/10
The hotel was clean and loved the funky modern feel. Peter, the silver-haired hotel manager, is a cool, laid-back guy who made me and my partner feel very welcomed. Thanks, guys! The rooms were spotless but a bit dusty. The staff were very helpful and kind but to the point some people can feel surrounded by over-excited and happy individuals. The location is great as the old city is within walking distance, and all trams are just 1-2 minutes away. The dining options had good value for money, although some may find it expensive. Overall, I recommend this hotel for travelers to Amsterdam. A bit noisy due to tiredness, but you could easily walk to tourist attractions without transportation.
Rooms
8.0
The rooms were clean, and I loved the funky modern feel.
Service
9.0
The staff were very helpful and kind.
Location
9.0
The location is great, with the old city within walking distance and all trams just 1-2 minutes away.
Dining
7.0
The dining experience had good value for money, although some may find it expensive.
Facilities
Charlie
United States,
September
2023
8.8/10
The hotel room was much bigger than your average hotel room and very nicely decorated with the most comfortable bedding ever. I really liked the way the bathroom was set up with a separate toilet and shower compartment. However, it can get a little noisy inside the room.
Rooms
9.0
The rooms were excellent, and I loved the bathroom setup.
Service
8.0
The service was exceptional, especially Fernando at Reception, who went above and beyond in assisting us and even booked a reservation for us at a local Dutch restaurant. The glass partitioning in the bathroom may not be for everyone due to the variable transparency.
Location
9.0
The location is superb, making it super easy to reach from the airport, train, or suburbs via tram. It's conveniently right across from Central Station and within walking distance of many central attractions.
Dining
9.0
The dining experience was top-notch in every aspect - food, atmosphere, background music, and service were all excellent. The continental breakfast offered everything one would desire.
Facilities
9.0
The hotel facilities were fantastic.
Harry
United Kingdom,
September
2023
8.8/10
The hotel was spectacular, from the comfort of the king bed to the waterfall shower and bathrobes, making my stay in Amsterdam 5. The rooms are very spacious with a perfect modern design, well decorated, and interesting. The service was mega helpful and friendly at all times, with well-trained staff paying attention to every detail. The location is superb, close to all the main areas like Dam square, the main shopping street, and the red light district, and also near the central station and bus tour office. The dining experience was super, with short waiting times and good food. My three-day stay priced at £600.00 plus was worth it for the price, although could have been more well-lit. The hotel offered complimentary bread, adding a nice touch to the dining experience.
Rooms
9.0
The rooms were spectacular, very spacious with a perfect modern design, and well-decorated.
Service
9.0
The staff were so pleasant and obliging at all times, making my stay truly enjoyable.
Location
9.0
The location was superb, close to all the main areas and attractions, including the central station and bus tour office, making it convenient for exploring the city.
Dining
8.0
The dining experience was vary good, with attentive service and delicious food.
Facilities
9.0
The hotel facilities were well-maintained and provided everything needed for a comfortable stay.
Ruth
United Kingdom,
June
2023
7.8/10
The hotel has a prime location right in front of the central station, making it easy to access all the main sights. The lovely staff welcomes you warmly, although the rooms are basic and lack some amenities. The dining experience is tasty but could have more variety. The overall value for money is good, especially given the convenient location.
Rooms
6.0
The rooms are basic with a stained carpet and average bathrooms, lacking in some amenities like bedside lamps and alarm clocks.
Service
9.0
The staff is really welcoming and friendly, going out of their way to help and make the stay pleasant.
Location
10.0
The hotel's location is excellent, just a short walk from the train station and main attractions, with extremely helpful staff.
Dining
7.0
The dining options are delicious but limited in selection, especially when it comes to certain items like fruits and cheese.
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